How do you feel about your church’s current online payment system?
You might love or hate it, or maybe you don’t even think about it with the other ministry work you’re doing. In this digital age, having a reliable and user-friendly online payment system for your church is more than a convenience. It’s a necessity. The right payment system makes giving a breeze for your congregation and could even increase overall contributions.
Online and mobile giving systems for churches have evolved significantly, so today, we’re covering what you need to know to pick the best online payment system for your church.
Understanding Your Church’s Needs
Before you can zero in on the perfect online payment system, it’s crucial to understand your church’s unique needs. Here’s how you can do just that:
Determine Transaction Volume
First, figure out your transaction volume. Look at the average number of transactions your church processes and the size of those donations. These numbers will help guide you toward a system that can handle your church’s activity without breaking a sweat.
Identify Unique Features Required
Next, let’s think about any specific features your church might need. For instance, does your congregation love the idea of setting up recurring donations? This feature can make regular contributions super convenient. Or perhaps you need a way for donors to designate funds for specific projects or causes. And let’s not forget about event registration—if your church is always buzzing with events or programs, this feature could be a game-changer.
Need some inspiration figuring out what features your church needs in its tech? Get our free checklist, Essential Important Nice-to-Have, inspired by the 130+ questions Valley Creek Church asked themselves when searching for a new church technology provider.
Key Features of an Effective Online Payment System
Let’s shift gears and discuss what makes an online payment processing system for churches effective:
Ease of Use
First things first—usability. If your church payment system isn’t user-friendly, it’s bound to cause more headaches than benefits. The goal with any tool or technology in ministry is to spend less time on administrative tasks so you can focus on what matters most—your people.
Having a system that’s easy for donors and administrators to navigate is crucial. That way, your congregation can make donations without any hassle, and your team can easily manage those donations.
Security and Compliance
This is non-negotiable: protecting your congregants’ personal and financial data is one of your highest priorities and should be with your preferred online payment system.
With online security threats on the rise, your chosen system must have some serious safety measures in place. At Pushpay, our products are fully PCI-DSS Compliant as a Level 1 Service Provider. And that’s only one of the ways we protect our customers and their congregants. Find out more about our security measures here.
Last but not least, let’s talk about integration. A good online payment system isn’t just a standalone tool—it’s one piece of your church’s larger tech ecosystem.
Look for a system that seamlessly integrates with your church management software and accounting systems. This will help streamline your processes and keep everything running smoothly.
The right online payment system can be a game-changer and can help busy leaders like you who are juggling a lot—from growing your church to managing resources to engaging with your congregation and community. So, take your time, do your research, and choose wisely. This decision could make a difference in your church’s growth and success.
Implementing Your Chosen Payment Processing System
Now that we’ve covered the essential features of a great online payment system and how to choose one that suits your needs, your next step is getting it up and running in your church. You’re about to make a significant change that can make things easier for everyone on staff and in your congregation.
Training and Support
First, you’ll want to make sure your staff and volunteers are trained on the ins and outs of your new church payment system. This is key because they’re the ones who’ll be using it day in and day out. They need to feel confident and comfortable with how it works. You can do this through in-person training sessions, online tutorials, or, even better, a mix of both!
But don’t stop there. Offer ongoing support to address any issues or questions that might pop up after the initial training. Remember, your team’s success with your church payment system is crucial for its success.
Promoting Adoption Among Congregation
After training your staff and volunteers, it’s time to get your congregation on board. Start by clearly communicating the benefits you love with the new system and how it benefits them.
Does it save them time?
Does it have high-security standards to protect their information?
Does it make it easy to access their transaction history and giving statements?
Let them know how it’ll make their giving journey easier and more convenient. Your communication strategy as you roll out this new system could include announcing it during services or sending emails with instructions on how to use it.
You can also provide step-by-step instructions or live demonstrations to help them get started. And don’t forget to share success stories from those already using the online payment system. People love hearing about others’ experiences—it makes them more likely to give it a try.
You’re Ready to Choose An Online Payment System for Your Church
There you have it! We’ve walked through the importance of choosing the right online payment system for your church, understanding your church’s needs, and the key features of an effective system.
Choosing the best online payment system for your church is an important decision that requires careful consideration and research. Out of everything we’ve covered, the most important thing to remember is to choose a system that aligns with your church’s needs and values. So, take the time to evaluate your options and select the best online payment system for your church.
If you’re ready for a new online payment system, it’s time to look at Pushpay’s giving platform. Our software is proven to take the complexity out of giving experiences for your congregation without sacrificing any of the functionality your staff needs. Contact us today to get started with a free demo.
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